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Employee Assistance Program

The UT Employee Assistance Program (EAP) is designed to provide free, CONFIDENTIAL assistance to help employees and their families resolve problems that influence their personal lives or job performance. Spouses and dependent children of employees also qualify for EAP benefits.

The program is available to all benefits-eligible UT employees and their immediate families. In addition to the Knoxville campus contact, the state EAP provides free short-term counseling, financial counseling, and brief legal advice for regular employees scheduled to work at least 75% (30 hours per week) time.

The State of Tennessee EAP contact is Optum at 855-Here4TN (855-437-3486). In the Knoxville area, if you have questions, please call (865) 946-8847.


The EAP provides anonymous, free confidential personal self-assessments of the following:

  • alcohol use
  • anger management
  • anxiety disorder
  • depression
  • eating disorders

Self-tests are also available to assess the following issues:

  • career motivation
  • conflict management
  • emotional intelligence
  • goal setting
  • nutrition knowledge
  • self-esteem
  • stress (SRR scale)

The new enhanced online service is available at under “assessments.” You may enter as a registered or unregistered user. Results are given immediately after completing of the screening test. Remember, if you score as a potential problem, you may contact the EAP for a personal counseling session.

EAP Free Seminars are available through the state EAP as well.




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